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Amazing practice and amazing people. If I could rate them 20/10 I would. Sara is wonderful with all the animals and if it hadn’t been for her on August 12th then I would have lost my cat Florence. Becky, Jane, Sandra and all the nurses are excellent and go well beyond the extra mile. I will not go anywhere else and my friends who live away wish they had a practice like mine! Well done to you all!

Gloria Facey

We were referred by our vet, to see Livia, the exotics specialist, as our degu was very poorly. The reception staff were very helpful, and there’s a “quiet area” in the waiting room for small animals. Livia was amazing; the love, concern and care she showed our little lad was wonderful. I highly recommend them all.

Rachel Martin

This is the best vets I’ve ever had! The reception staff, nurses and vets are all lovely people and their calm caring attitudes make my nervous puppy Hebe feel safe. To know I can get all her health needs met in one place puts my mind at great ease. Thank you all for your patience and kindness. I would highly recommend CityVets to any pet owner.

Liz Hunt

A huge Thank you to everyone involved last week attending to JAKE, he’s 100 % now, Thank you all so much.

G*** O****

Took our 9 week old kitten Arthur in to Whipton Branch today for his first jabs. Lovely friendly staff and excellent advice from the vet regarding feeding and worming. Thirty days free pet insurance too is brilliant. Thanks!

Rebecca Evans

Had to take my cat Charlie to the vet’s this morning. He had a poorly foot. Rebecca on reception was exceptional in her checks of our details. A real asset to your company. Caroline was first class and dealt with Charlie in a professional and friendly way.

Wanted to say thanks, I know they may feel they are just doing what’s expected, but they do what’s expected exceptionally well.

Many thanks 

P*** and A**** P****

Hello Shaun,

That’s really kind of you – Bertie has been rather special, hasn’t he!  He just about made it to his 19th birthday and when you think of the trouble he had, every day has been a lovely bonus.

John was very kind, but it’s good to be able to thank you personally for all you have done for Bertie over the years – he wouldn’t have survived without you and he’s had a very happy life, even being able to move house with me!

Lilli is doing her best but after all this time it does seem weird, only having one cat.  We’ve seen a few through in the N******* household, haven’t we!  Needless to say, a lot of tissues have been used over the last few days…..

I appreciate you taking the time to email, Shaun – Bertie has always felt safe with you and I know you’ve always done your very best for him.

Thanks again,



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