We value your feedback
Wonderful staff, lovely building and a convenient location!
Great friendly staff and excellent service!
Amazing practice and amazing people. If I could rate them 20/10 I would. Vets, nurses and receptionists are excellent and go well beyond the extra mile. I will not go anywhere else and my friends who live away wish they had a practice like mine! Well done to you all!
I was so impressed with the service we received from your vet Lily Jones. She spent a considerable time, sitting on the floor with our Cocker Spaniel and building a relationship with our dog, as she was nervous. Lily immediately diagnosed and sorted the problem we came in for. I could not have asked for a more caring approach & better service. Many thanks!
We’ve had our two girls, Molly and Ginger, under the care of CityVets since we brought them home from the RSPCA over three years ago. In that time they’ve not only been in for their routine checks and care, but also for removal of a tumour (Molly) and ongoing care and management of a heart condition (Ginger), as well as other things. During that time we’ve found Ed and other staff of nurses and receptionists to be caring, compassionate, and considerate.
I’m extremely happy with the service I’ve received since registering with CityVets. From the Vets to the nursing staff and receptionists, everyone is so friendly and welcoming to not only the pets but owners too! My dogs have been in numerous times and have received the highest quality of care.
This is the best vets I’ve ever had! The reception staff, nurses and vets are all lovely people and their calm caring attitudes make my nervous puppy Hebe feel safe. To know I can get all her health needs met in one place puts my mind at great ease. Thank you all for your patience and kindness. I would highly recommend CityVets to any pet owner.
My dog Molly has recently had an operation on her knee which Ed took care of for us. Ed was absolutely amazing, very experienced and made my partner, myself and more importantly Molly very comfortable. He explained everything to us and I can honestly say I felt Molly was in the best hands. I would like to thank Ed and his team very much for what you have done for Molly and also thank you Ed for all your advice and support you have given me. You are a star. Kind regards.
Took our 9 week old kitten Arthur in to Whipton Branch today for his first jabs. Lovely friendly staff and excellent advice from the vet regarding feeding and worming. Thirty days free pet insurance too is brilliant. Thanks!
Fantastic Veterinary Hospital! I am so pleased to have found a brilliant vet for my bunnies Lottie and Archie. Livia is a compassionate and extremely knowledgeable vet, and I am confident that my bunnies are in great care with her. She knows everything there is to know about rabbits! The practice at Heavitree is great and even has its own rabbit ward. All of the staff are so friendly and helpful, and it really shows that they all care so much for animals. I wouldn’t hesitate in recommending CityVets to anyone.
Have been with CityVets for over a decade. They’re local but more importantly the vets are friendly, caring and have looked after our pets well.
We were referred by our vet, to see Livia, the exotics specialist, as our degu was very poorly. The reception staff were very helpful, and there’s a “quiet area” in the waiting room for small animals. Livia was amazing; the love, concern and care she showed our little lad was wonderful. I highly recommend them all.
We have recently moved to the area and registered our three dogs at City Vets, Alphington. Buca was the first to visit today for a check-up. The care and service provided, both today and throughout registering, has been exceptional. I would highly recommend this surgery and already feel that my dogs are in good hands under the care of City Vets.
I can’t fault the treatment Phoebe receives from CityVets. She fights to get in the door! I don’t think many dog owners can say that. A lovely caring group of vets and nurses. Easy parking. Spotlessly clean everywhere.
We are always keen to hear your views so please feel free to call us or use our online feedback form below